When becoming a client of Ayurve, you agree to abide by our Cancellation Policy and *Loyalty Reward Points Program :

• The booking fee for all treatments 30min & over is 50% of the treatment value. To secure your booking, credit card details must be supplied at the time of your booking. This fee is refundable provided at least 24 hours cancellation notice is given.
• If you are running late you may have your treatment time shortened or rearranged to avoid inconvenience caused to other clients on our schedule.
• 48 hours prior your appointment we send you SMS confirmation with the day & time of your appointment. Upon receipt of this SMS we request you to reply ‘yes’, so it automatically confirms your appointment on our system. Please call us 24 hours prior your appt if you wish to reschedule.
• Notice of cancellation or rescheduling less than 24 hours (1 business day) incurs a
100 % cancellation fee for all treatments for new clients &/or 25points deducted for existing clients.

This also applies to appointments booked late & cancelled same day of the appointment. The cancellation fee is only deducted from your card upon receiving less than the required notice.

The treatments your select at Ayurve are reserved specially for you. We thank you for your understanding, as this helps us to provide you with quality service.

Loyalty Points Program *Terms and Conditions:

*6 points are rewarded for every $100.00 spent on any service from our Treatment Price List or Monthly Specials
*3 points are rewarded for every $100.00 spent on any Products
*20 points must be accumulated before redeeming your points
*Points earned are on price of service or product excluding GST
*Points are not transferable
*3 points will be added to your record for client referrals, as a thank you from us to you. The more you refer the more you earn!
*25 points will be deducted as our cancellation policy if we do not get 24 hour cancellation notice
*All your points will be void if we have not seen you within 3 month period.
*Points Policy is subject to change without notice.

Point Redemption :

*1 point is equal to the value of $1.00
*20 points Maximum can be redeemed per visit on services from our Treatment Price List only
*20 points are redeemable on fully paid services valued at minimum $20 or over from our Treatment Price List only
*Points can not be redeemed on Product purchase, Monthly Specials, Gift Certificates, Packages & Touch-Up services from Treatment Price List
*Points redeemed on services from our Treatment Price List are GST exclusive

Our opening hours are from:
Monday to Thursday 8.30am to 8.00pm (treatments from 10.00-7.45pm)
Friday 8.30am to 7.30pm (treatments from 10.00-7.15pm)and Saturdays 9.00am to 5.30pm (treatments from 9.30-5.00pm) for your convenience.